Terms of Service
Draft status. This document is a founder-authored draft, intended as the starting point for a lawyer- or Termly-generated Terms of Service. It is not yet legal advice. Bracketed items like
[LEGAL-ENTITY-NAME]must be filled in before shipping.
1. About these terms
These Terms of Service ("Terms") are a binding agreement between you and [LEGAL-ENTITY-NAME] ("Closer," "we," "us," or "our") governing your access to and use of the Closer mobile application and any related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Who can use Closer
- You must be at least 13 years old to use Closer. If you are under the age of majority in your jurisdiction, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
- You must provide accurate information when registering and keep it current.
- One person, one account. You may not share an account with another person. Each partner in a couple must have their own account.
3. The service
Closer helps couples build communication habits through daily questions, weekly quizzes, games, and threaded discussions. Core mechanics:
- You invite your partner via a 6-character invite code. Once both partners join the couple, daily activities are assigned.
- For each activity, each partner answers independently. Answers are revealed to both partners only after both have responded.
- Streaks track consecutive days your couple completes activities.
- Push notifications remind you when activities are due or a partner has responded. You can customize these in Settings.
We may add, change, or remove features at any time.
4. Pricing and billing
Closer is currently offered free of charge. We may introduce paid plans in a future release. If we do, you will be notified in-app, and paid features will be clearly marked. Use of paid features will be governed by the supplemental terms surfaced at the point of purchase.
5. Your content
- Ownership. You retain all rights in the answers, discussion messages, profile information, and other content you submit to Closer ("Your Content").
- License to us. You grant us a non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, and transmit Your Content solely to operate the Service — for example, to show your answer to your partner after you both respond.
- Sharing with your partner. By using Closer you understand that Your Content may be shared with your partner inside the app once the reveal conditions for an activity are met. We do not make Your Content public.
- Accuracy. You are responsible for Your Content. You represent that you have the right to share it and that it does not violate law or these Terms.
6. Acceptable use
You agree not to:
- Use the Service to harass, stalk, threaten, intimidate, or abuse your partner or any other person.
- Upload content that is unlawful, infringing, defamatory, or sexually explicit content involving minors.
- Attempt to access another user's account or data without authorization.
- Reverse engineer, decompile, or extract the source code of the Service, except as permitted by applicable law.
- Probe, scan, or test the vulnerability of the Service or breach its security or authentication measures without our written permission.
- Use automated means to access or use the Service at volume that degrades performance for others.
- Resell, sublicense, or use the Service for commercial purposes without our written consent.
We may suspend or terminate your account if you violate these Terms.
7. Couples, pairings, and third parties
- Inviting a partner. Only send an invite code to someone who has consented to join. By inviting a partner you confirm you have their permission to share your couple's data with them through the Service.
- Partner-visible data. Anything you write inside an activity or discussion becomes visible to your partner once the reveal conditions are met. Do not share information inside Closer that you would not want your partner to see.
- Unpairing. If you or your partner delete your account, the couple becomes inactive. Past activity history is retained according to the Privacy Policy.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your data. Please read it carefully.
9. Intellectual property
We own or license the software, design, logos, wordmarks, question content, and other materials that make up the Service. These Terms do not transfer any rights in them to you, except the limited right to use the Service as described here. We welcome feedback but you agree we may use any suggestions you send without compensation.
10. Feedback and bug reports
If you send us ideas, bug reports, or feature requests, we may use them without obligation to you.
11. Termination
- By you. You may stop using the Service at any time. You can delete your account from Settings → Delete account.
- By us. We may suspend or terminate your account if you violate these Terms, if required by law, or to protect the safety of users or the Service. Where practical we will tell you why. Upon termination the licenses in §5 cease and the Privacy Policy governs data retention.
12. Disclaimers
Closer is not a medical or mental-health service. It is not a substitute for professional counseling, therapy, or any medical, psychological, or psychiatric treatment. If you are in crisis, please contact a qualified professional or emergency services. In the United States you can reach the 988 Suicide and Crisis Lifeline by calling or texting 988.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any specific outcomes (e.g., improved relationship satisfaction) will occur.
13. Limitation of liability
To the maximum extent permitted by law, neither Closer nor our affiliates, officers, employees, or agents will be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill arising out of or relating to these Terms or the Service. Our total liability for any claim relating to the Service is limited to the greater of (a) US$100 or (b) the amounts you paid us for the Service in the twelve months before the event giving rise to the claim.
Some jurisdictions do not allow the limitations above. In those jurisdictions our liability is limited to the smallest amount allowed by law.
14. Indemnification
You agree to indemnify and hold Closer and our affiliates harmless from any claim, damage, loss, or expense (including reasonable legal fees) arising from (a) your violation of these Terms, (b) your violation of any law or third-party right, or (c) Your Content.
15. Governing law and disputes
These Terms are governed by the laws of [JURISDICTION], excluding its conflict-of-law rules. Disputes will be resolved exclusively in the state or federal courts located in [VENUE], and you consent to personal jurisdiction there — except that either party may bring an individual claim in small-claims court. Nothing in this section prevents you from exercising any non-waivable rights under your local law.
16. Changes to these terms
We may update these Terms from time to time. If changes are material, we will notify you in-app at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
17. Miscellaneous
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
- No waiver. Our failure to enforce a right under these Terms is not a waiver of that right.
- Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
- Assignment. You may not assign these Terms; we may assign them to a successor in connection with a reorganization, merger, or acquisition.
- Contact. Questions about these Terms? Email support@closerapp.us.