Terms of Service
Effective date: May 11, 2026 Last updated: May 11, 2026
Please read these Terms carefully. They include an agreement to arbitrate disputes on an individual basis, a class-action waiver, and significant limitations on our liability. You have thirty (30) days to opt out of the arbitration agreement (see Section 17).
These Terms of Service (the "Terms") are a binding legal agreement between you and datasamy, Inc., a corporation with its principal place of business at 2261 Market Street, #10168, San Francisco, CA 94114, United States ("datasamy," "Closer," "we," "us," or "our"). The Terms govern your access to and use of the Closer mobile application, our website at https://closerapp.us, and any related services we operate (together, the "Service").
By creating an account, tapping "Accept," or otherwise using the Service, you agree to these Terms and to the Privacy Policy at https://closerapp.us/privacy. If you do not agree, do not use the Service.
1. Who can use Closer
- You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf and will supervise your use of the Service.
- You must be legally able to enter into a binding contract.
- You must not be barred from using the Service under the laws of the United States or any other applicable jurisdiction (including, for example, being on the U.S. Treasury Department's list of Specially Designated Nationals).
- You must provide accurate information when registering and keep that information current.
- One person, one account. You may not share an account with another person. Each partner in a couple must register and maintain their own account.
- We reserve the right to refuse the Service to anyone for any lawful reason.
2. The Service
Closer helps couples build communication habits through daily questions, quizzes, games, and threaded discussions. The core mechanics are:
- You invite your partner using a short invite code generated by the app. Once both partners have joined the couple, daily activities are assigned.
- For each activity, each partner answers independently. Answers and discussions are revealed to both partners only after both have responded.
- Streaks track consecutive days on which your couple completes activities.
- Push notifications remind you when activities are due or when your partner has responded. You can customize or disable notifications in Settings.
We may add, change, suspend, or remove features of the Service at any time, in our sole discretion, with or without notice. We are not liable to you for any modification, suspension, or removal of features.
3. Your account
You are responsible for everything that happens under your account. That means:
- Keep your sign-in credentials confidential. Do not share your password.
- Notify us immediately at security@closerapp.us if you suspect that someone has accessed your account without permission.
- You are responsible for the data charges, device costs, and any other costs you incur when using the Service.
4. Fees and billing
Closer is free to download and includes a free daily question, weekly quiz and game, and a shared timeline. Closer Premium is an optional auto-renewing subscription that unlocks guided multi-day journeys and early access to new content.
Pricing. Closer Premium is offered at $9.99 per month or $59.99 per year (United States pricing; prices in other regions are shown in your local currency at the point of purchase). Each plan includes a 7-day free trial for eligible new subscribers. One active subscription unlocks Premium for both paired partners.
Auto-renewal. Subscriptions are purchased and billed through your Apple App Store or Google Play account. Payment is charged to your account at confirmation of purchase or, if you begin a free trial, at the end of the trial period. The subscription automatically renews at the then-current price unless you cancel at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the period ends. Any unused portion of a free trial is forfeited when you purchase a subscription.
Managing and canceling. You can manage your subscription, and turn off auto-renewal, in your App Store or Google Play account settings after purchase. Deleting the app does not cancel your subscription.
Refunds. Purchases are processed by Apple or Google and are subject to their terms; refund requests are handled by the platform (for Apple purchases, via reportaproblem.apple.com). Apple App Store and Google Play purchases are also subject to the platform's own terms.
5. Your content
5.1 Your ownership
You retain all rights, title, and interest in and to the answers, discussion messages, profile information, photos, and other content you submit to or through the Service ("Your Content"). These Terms do not transfer ownership of Your Content to us.
5.2 License you grant to us
You grant datasamy a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to host, store, reproduce, modify (only as needed to format, render, or transmit), create derivative works of (only to the extent necessary to operate or back up the Service), display, perform, and transmit Your Content, solely for the purposes of (a) operating, providing, securing, and improving the Service, (b) sharing Your Content with your paired partner when the reveal conditions for an activity are met, and (c) complying with applicable law. This license terminates when you delete Your Content or your account, except (i) to the extent Your Content has been shared with your partner, where you cannot unilaterally rescind the disclosure already made, and (ii) for residual copies retained in backups or required by law, which we will continue to handle in accordance with our Privacy Policy.
5.3 We do not train AI on Your Content
We do not use Your Content to train generative AI models, ours or any third party's. We will not sell Your Content.
5.4 Your representations
You represent and warrant that (a) you own or have all rights necessary to grant us the license in Section 5.2, (b) Your Content does not violate these Terms, any applicable law, or the rights of any third party (including intellectual property, privacy, and publicity rights), and (c) you have your partner's consent to share information about your relationship through the Service.
5.5 Feedback
If you send us comments, ideas, suggestions, or other feedback about the Service, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use the feedback for any purpose, with no obligation to compensate or attribute you.
6. Acceptable use
You agree not to do, attempt to do, or assist anyone else in doing any of the following:
- Use the Service to harass, stalk, threaten, intimidate, dox, coerce, or abuse your partner or any other person, or to share intimate images of another person without their consent.
- Submit content that is unlawful, infringing, defamatory, hateful, harassing, sexually explicit, sexually exploitative, or that depicts minors in a sexual context.
- Impersonate another person or misrepresent your affiliation with any person or organization.
- Attempt to access another user's account, data, or device without authorization.
- Probe, scan, or test the vulnerability of the Service, breach its security or authentication measures, or interfere with the integrity or performance of the Service.
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent that this restriction is prohibited by applicable law.
- Use any automated means, including scrapers, bots, crawlers, or scripts, to access the Service or extract data from it.
- Use the Service to send unsolicited communications, chain letters, pyramid schemes, or other forms of solicitation.
- Resell, lease, sublicense, or use the Service for commercial purposes without our prior written consent.
- Violate any applicable law or regulation in connection with your use of the Service, or encourage any other person to do so.
We may, in our sole discretion and without notice, remove content, restrict access, or suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk of harm to other users, third parties, or us.
7. Couples, pairing, and partner-visible data
Inviting a partner. Only send an invite code to a person who has agreed to receive it. By inviting a partner you confirm that you have their permission to share your couple's data with them through the Service.
Partner-visible data. Anything you write inside an activity or discussion becomes visible to your paired partner once the reveal conditions for that activity are met. The Service is not a "secrets" feature. Do not share information inside Closer that you would not want your partner to see.
Unpairing. Either partner may unpair the couple or delete their own account at any time. When a couple becomes inactive, future activities are paused and past activity history is retained according to our Privacy Policy.
Relationship outcomes. Closer is a tool for communication, not a guarantee. Many couples grow closer through better daily communication; many do not. We make no promises about the impact of the Service on your relationship.
8. Reporting and content moderation
We take user safety seriously. To report content or behavior that you believe violates these Terms — including harassment, abuse, threats, or non-consensual intimate content — email report@closerapp.us with as much detail as you can share. We aim to acknowledge reports within two (2) business days and to act on credible reports promptly. We may remove content, warn users, suspend or terminate accounts, and, in cases involving an imminent threat of harm, report to law enforcement.
The Service does not host content that is generally available to the public; the content you submit is shared only with your paired partner. We do not pre-moderate that content, but we may review it when investigating a report or a suspected violation of these Terms.
If you are in a situation where you do not feel safe, please contact local emergency services. In the United States, you can also contact the National Domestic Violence Hotline at 1-800-799-7233 or text "START" to 88788. In a mental-health crisis, call or text 988 to reach the 988 Suicide and Crisis Lifeline.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your information. Please read it carefully. By using the Service, you acknowledge that you have read and understood the Privacy Policy.
10. Intellectual property
We (or our licensors) own the software, design, logos, wordmarks, question content, quiz content, and all other materials that make up the Service. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Service on a device that you own or control, solely for your personal, non-commercial use. These Terms do not transfer any other rights to you. All rights not expressly granted are reserved.
11. Copyright (DMCA)
We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice that complies with the U.S. Digital Millennium Copyright Act to:
DMCA Designated Agent datasamy, Inc. 2261 Market Street, #10168 San Francisco, CA 94114 United States Email: dmca@closerapp.us
A valid notice must include: (a) a physical or electronic signature of the rights holder or their authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate it; (d) your contact information; (e) a statement, under penalty of perjury, that you have a good-faith belief that the disputed use is not authorized; and (f) a statement that the information in the notice is accurate. We may terminate accounts of repeat infringers.
12. Third-party services
The Service interoperates with third-party services, including Apple Sign in with Apple, Google Sign-In, Apple Push Notification service, and Google Firebase Cloud Messaging, as well as third-party providers we use for push notification delivery, crash and performance diagnostics, product analytics, database hosting, transactional email, and cloud infrastructure. Those services have their own terms and privacy practices, which apply when you use them. We are not responsible for the conduct, content, or practices of any third-party service.
13. Termination
By you. You can stop using the Service at any time. You can delete your account from Settings → Delete account, which revokes your sessions, unpairs your couple, and starts the deletion process described in our Privacy Policy.
By us. We may suspend or terminate your access to the Service at any time, with or without notice, if (a) we reasonably believe you have violated these Terms, (b) doing so is required by law or by a court, government, or regulator order, (c) we reasonably believe your conduct poses a risk of harm or liability to us or others, or (d) we discontinue the Service or any part of it.
Effects of termination. Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination will survive, including Sections 5 (Your content — license and feedback), 6 (Acceptable use), 10 (Intellectual property), 14 (Disclaimers), 15 (Limitation of liability), 16 (Indemnification), 17 (Arbitration), 18 (Governing law and venue), and 22 (General).
14. Disclaimers
Closer is not a medical, mental-health, or crisis service. It is not a substitute for professional counseling, therapy, or any medical, psychological, or psychiatric treatment, evaluation, or advice. If you are in crisis, please contact a qualified professional or emergency services. In the United States, call or text 988 for the Suicide and Crisis Lifeline, or 1-800-799-7233 for the National Domestic Violence Hotline.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement, as well as any warranties arising from a course of dealing, course of performance, or usage of trade. We do not warrant that the Service will be uninterrupted, secure, accurate, complete, error-free, free of viruses or harmful components, or that any defects will be corrected. We do not warrant that the Service will produce any particular outcome, including any improvement in your relationship, satisfaction, or well-being.
Some jurisdictions do not allow the disclaimer of certain warranties. In those jurisdictions, the disclaimers above apply only to the extent permitted by law, and you may have additional rights that we cannot and do not seek to waive.
15. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) Excluded damages. In no event will datasamy, our affiliates, officers, directors, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, business opportunities, or other intangible losses, arising out of or relating to these Terms or the Service, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
(b) Total liability cap. Our aggregate liability to you for any and all claims arising out of or relating to these Terms or the Service is limited to the greater of (i) one hundred U.S. dollars (US$100) or (ii) the total amounts you have paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim. Multiple claims will not enlarge this limit.
(c) Basis of the bargain. The limitations in this Section 15 form an essential basis of the bargain between you and datasamy and apply even if a limited remedy fails of its essential purpose.
(d) Jurisdictional limits. Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the smallest amount permitted by law.
16. Indemnification
You agree to defend, indemnify, and hold harmless datasamy and our affiliates, officers, directors, employees, contractors, agents, suppliers, and licensors from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to (a) your use of or access to the Service; (b) Your Content; (c) your violation of these Terms; (d) your violation of any law, regulation, or third-party right (including intellectual property, privacy, and publicity rights); or (e) any dispute between you and another user, including your partner.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate with our defense of any claim.
17. Arbitration and class-action waiver
Please read this Section carefully. It limits the ways you can seek relief from us.
17.1 Agreement to arbitrate
You and datasamy agree that any dispute, claim, or controversy arising out of or relating to these Terms or to the Service (a "Dispute"), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved by binding individual arbitration rather than in court, except as set forth in Section 17.4. The Federal Arbitration Act and federal arbitration law govern the interpretation and enforcement of this Section.
17.2 Arbitration procedures
The arbitration will be administered by JAMS under its applicable rules (the "JAMS Rules"), including the JAMS Streamlined Arbitration Rules for claims under US$250,000, available at https://www.jamsadr.com. If JAMS is unavailable, the parties will agree to another reputable arbitration provider. The arbitration will be conducted in the English language. The seat of arbitration will be San Francisco, California, although for any claim under US$10,000 the arbitration may be conducted by telephone, video, or on the papers at your election. The arbitrator's award will be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
17.3 Class-action waiver
You and datasamy agree that each may bring claims against the other only in your individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative or class proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that individual's claim. If a court decides that this class-action waiver is unenforceable as to a particular claim or request for relief, that claim or request must be severed from the arbitration and brought in a court of competent jurisdiction in accordance with Section 18, while the remaining claims continue in arbitration.
17.4 Exceptions
Notwithstanding Section 17.1: (a) either party may bring an individual action in small-claims court for disputes that fall within that court's jurisdiction, in lieu of arbitration; and (b) either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
17.5 30-day opt-out
You have the right to opt out of this Section 17 by sending written notice of your decision to opt out to legal@closerapp.us within thirty (30) days after first accepting these Terms. Your notice must include your name, the email address associated with your Closer account, and a statement that you opt out of the arbitration agreement. If you opt out, Sections 17.1, 17.2, and 17.3 will not apply to you. All other provisions of these Terms remain in effect.
17.6 Changes
If we make a material change to this Section 17, you may reject the change by sending us written notice at legal@closerapp.us within thirty (30) days after the change takes effect. Rejecting a change does not entitle you to reject other changes or these Terms generally.
18. Governing law and venue
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For any Dispute not subject to arbitration under Section 17, you and datasamy agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California, and waive any objection to jurisdiction or venue in those courts. Nothing in this Section 18 prevents you from exercising any non-waivable rights you have under the laws of your country, state, or province of residence.
19. Apple-specific terms
If you obtained the Service from the Apple App Store, the following additional terms apply. To the extent these Apple-specific terms conflict with anything else in these Terms, these Apple-specific terms control with respect to your use of the Service on Apple-branded products.
(a) Acknowledgement. These Terms are entered into between you and datasamy only, and not with Apple Inc. ("Apple"). datasamy, not Apple, is solely responsible for the Service and the content thereof. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Service.
(b) Scope of license. The license granted to you for the Service is limited to a non-transferable license to use the Service on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Service may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.
(c) Maintenance and support. datasamy is solely responsible for providing any maintenance and support services with respect to the Service, as specified in these Terms or as required by applicable law. You and datasamy acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service.
(d) Warranty. datasamy is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be datasamy's sole responsibility.
(e) Product claims. datasamy, not Apple, is responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including but not limited to (i) product liability claims, (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Service's use of the HealthKit, HomeKit, or similar frameworks (none of which Closer currently uses).
(f) Intellectual property rights. In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual property rights, datasamy will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by these Terms.
(g) Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist-supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
(h) Developer name and address. Questions, complaints, and claims about the Service should be directed to:
datasamy, Inc. 2261 Market Street, #10168 San Francisco, CA 94114 United States support@closerapp.us
(i) Third-party terms of agreement. You must comply with any applicable third-party terms of agreement when using the Service (for example, your wireless data service agreement).
(j) Third-party beneficiary. You and datasamy acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
20. Google Play–specific terms
If you obtained the Service from Google Play, you acknowledge that these Terms are between you and datasamy only, and not with Google LLC ("Google"). Google is not responsible for the Service or its content. Your use of the Service must also comply with the Google Play Terms of Service.
21. Export controls and U.S. government users
The Service is controlled and operated from the United States. We make no representation that the Service is appropriate or available for use in other locations. You agree to comply with all applicable export and re-export laws and regulations, including the U.S. Export Administration Regulations, and not to use the Service in any country to which the United States has embargoed goods or services. If you are accessing the Service on behalf of the U.S. Government, the Service is a "Commercial Item" as defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," and the Government's rights are only those specified in these Terms.
22. General
- Entire agreement. These Terms (together with our Privacy Policy and any additional terms surfaced at the point of purchase of a paid feature) are the entire agreement between you and datasamy regarding the Service and supersede any prior agreements.
- No waiver. Our failure to enforce a right or provision of these Terms is not a waiver of that right or provision.
- Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
- Assignment. You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets, or by operation of law, without your consent.
- Force majeure. We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, pandemic, labor disputes, internet outages, and failures of third-party service providers.
- Notices to you. We may give you notice via the Service, by email to the address associated with your account, or by posting to https://closerapp.us. Notices are effective when sent or posted.
- Notices to us. Legal notices must be sent to legal@closerapp.us with a copy by U.S. mail to: datasamy, Inc., Attn: Legal, 2261 Market Street, #10168, San Francisco, CA 94114, United States.
- Headings. Section headings are for convenience and do not affect interpretation.
- No third-party beneficiaries. Except as expressly provided in Section 19(j) for Apple, these Terms do not confer any rights on any third party.
23. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give you reasonable notice — for example, by in-app notice or by email — at least seven (7) days before the changes take effect, except where a shorter period is required to address a legal or security issue. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of them. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.
24. Contact us
datasamy, Inc. Attn: Legal 2261 Market Street, #10168 San Francisco, CA 94114 United States
General support: support@closerapp.us Legal notices: legal@closerapp.us Privacy questions: privacy@closerapp.us Security reports: security@closerapp.us Abuse reports: report@closerapp.us DMCA notices: dmca@closerapp.us